Must congratulate you on the beautiful fire surround I purchased from your company. It is a top quality product, competitively priced was easy to fit and looks marvellous in situ.The delivery driver unpacked and examined the surround for faults, he was very helpful and friendly.
- G Smith
My fire surround was delivered on Friday and it is lovely. Thank you so much for sorting things out for me, and apologises for the problem in the first place.
- S Walsh (Stockport)
Absolutely delighted with our made to measure fire surround. The advice given was excellent and fits perfectly. It was delivered exactly on time and was so easy to fit. Would highly recommend,
- Barry and Marrion
Just a quick note to thank you for the fire surround delivered today. It fits perfectly & looks great, the wife is over the moon! Please pass on our thanks to your courier, he was a proper gent & very helpful. Will not hesitate to recommend
- D.M (Gloucstershire)
Looks great, I also wish to thank you for all the help for my wife. True customer service, still lives! :)
Also Written on our Google Ads review page by the same customer
This company really knows what customer service means, they could not have been more helpful, looking for solutions even when it was not to their benef... read more...
- David (Peebleshire)
I visited several establishments in person and via the Internet looking for a wooden fire surround for our bedroom, for ornamental purposes. We had an existing cast iron insert which we wanted to re-use which is not a standard size. I was amazed that Fires & Surrounds not only had a vast choice of styles but would also produc... read more...
Just wanted to thank you for a fantastic service and swift delivery despite the terrible weather!! Just also want to mention that your delivery guys were not only very helpful and professional but they arrived and delivered with great big smiles on their faces too! This even though we had ten inches of snowfall and the temper... read more...
- Bo (Mid Glamorgan)
I just wanted to say how thrilled we are with our new fire surround which we fitted today. Just need to arrange for a gas engineer to fit and service our gas fire after Christmas and to finish off - hence hole in wall from old fire surround!