Here to Help
We are Fires and Surrounds
Where We Are Based
Based in the heart of West Yorkshire in a small town called Elland we have been selling wood fire surrounds and accessories since 2008. We are found at Unit 6, Wellington Mills, Quebec Street, Elland, HX5 9AS, but I'm afraid we don't have a showroom.
We aim to make buying a wood fire surround as simple as possible, we help customers from start to finish, and our number one aim is to ensure that all our customers are happy with their purchases. All our fire surrounds are advertised at the lowest price, so customers don't have to haggle or worry about paying more than someone else.
What We Sell
All our wood fire surrounds are produced in Britain and come complete with a 12-month guarantee. We are confident that you will be happy with our wooden mantels which are of the highest quality and you can rest assured that all the wood comes from sustainable sources. We also sell matching handmade mirrors, granite hearths and backs, plus a selection of electric and gas fires.
The Best Delivery Service in the Business
We deliver every surround ourselves right into a room of your choice and unpack them for you to inspect at the point of delivery; if you aren't happy we take them away and resolve the problem. We know that many other suppliers use couriers, and customers are receiving poorly packed and damaged surrounds, so we don't use them! We give two hour delivery times, on a specific day and if traffic delays us on the way to your home; then we contact you to let you know.
Available to Give Friendly Help & Advice
Like most people, we are consumers of goods sold on the internet, and so like our customers, we are aware how bad services can be from online companies; we make sure that where others fail, we don't!
We are always happy to give advice and help, you can call us between 9 am and 5 pm Monday to Friday, on 01422 250 723, our number is at the top of every page, you can fill in the form on our contact page or if you have images that you would like to send the use the email address [email protected]