Here to Help
Help Buying your Fire Surround
Wooden fire surrounds are one of the most popular ways of enhancing a room and creating an ambience personal to each individual. Bought wisely a wood fire surround will last and give years of enjoyment.
We want to make purchasing a fire surround as simple as possible, but we appreciate that it's not the easiest product to buy online; we have put together some pages that should make it a bit easier, but remember we are here to help if you need us.
- How to measure a fire surround rebate
- How to use the supplied fire surround Fitting Kit
- How to fit a fire surrounds Hearth and Back Panel
- How to work out your made to measure sizes.
- A description of our fire surround wood colours
- Ordering wood colour samples for your fire surround
- Gas Safe Register website for fitters to use when installing the fire surround with a gas fire
- Hetas website for fitting fire surrounds with open fires or stoves
- We constantly update our FAQ so lots of answers are in here!
If you are going to use the fireplace as a single source of heat, then you will need professional advice regarding heat output, fuel sources and fitting. If you intend to have a gas fire fitted, then you will need to speak to a Gas Safe Registered fitter. The easiest way to do this is to follow the link at the bottom of our page, click HERE. A Gas Safe Registered engineer will not only fit your fire but will also fit your surround, hearth and back panel.
If you intend to use a solid fuel fire or stove, then we recommend that you use a qualified HETAS engineer. They will give you advice and ensure that your solid fuel fire is fitted correctly to all safety standards. To find a registered installer follow this link www.hetas.co.uk.
Electric Suites and fire surround's with electric fires are the easiest to fit, but if you need electrical work doing then you should use a registered electrician. There is a link at the bottom of every page, or you can click HERE to find a fitter. If you don't need a plug socket moving then any builder, joiner or handyman will be able to fit the surround for you.
How to buy the right Fire and Fire Surround
If you are not buying a hearth and back panel from us, then the first thing to check is that the hearth that you have is large enough for the surround to stand on. The 'E' measurement on our dimensions gives you the outside leg to outside leg dimension, your hearth needs to be larger than this dimension. There is no hard and fast rule as to how much space is left either side of the legs, it is personal preference and often depends on your particular situation. If space isn't an issue then we would say on a 54'' hearth aim to have an 'E' measurement of no more than 52''. Of course, as we always say, call us if you aren't sure we can help you work this out.
The same goes for the shelf. Often people have small chimney breasts; we would give at least 1/2 an inch on either side of the shelf.
Of course, this is just preference, and some customers, even with plenty of space, prefer to take their 'E' measurement right up to the edge of the hearth, its whatever suits you best.
If you are going to have the fire surround made to measure and are wondering how to get the sizes right then start with the most important size. This may be the size of the hearth, a hole in the carpet where the last surround went, the size of the chimney breast or the size of the opening for your open fire. If you have changed the width, then it's simply a case of adding or reducing the same number of inches onto each width dimension (A, E and C). With the height, we tend to increase or reduce by approximately half the amount added or taken off the width. We have put together a guide on how to work out your sizes, and this can be seen by clicking HERE.
On each product page, there is an option to alter the sizes. When you add Made to Measure to your order this module opens up with the current dimensions of the fire surround you are looking at. You can alter these sizes, and as you adjust the width, you will see the LD (leg width altering). If you don't want to do this, just close down the module and continue to purchase. We NEVER accept a made to measure order until we have spoken to the customer, so don't worry we will call you.
We recommend ordering some wood colour samples, the colours look different in real life to the monitor, or under shop lighting conditions.
Have a look at our description of the colours before ordering, it's not easy to describe colours, but along with the colour swatches on the website, and different surrounds shown in almost all the colours throughout the site, you should get a pretty good idea where to start.
Finally, if you want help choosing your wood fire surround, then we are here Monday through to Friday from 9 am to 5 pm and are happy to give you any help and advice required.
See our other help articles