Here to Help
Fires and Surrounds Environmental Policy
All our wood fire surrounds are built fully complying with all relevant European legislation. Where we can save energy and offset the carbon footprint we do so.
All of the natural woods in our fire surrounds are sourced from well managed and professional plantations that are approved by the Forest Stewardship Council (FFC) or the Programme for the Endorsement of Forest Certification (PEFC). These are both non-profit associations that independently inspect and evaluate forests of origin to ensure full forest replenishment schemes are adhered to.
You can buy a wooden mantel from us safe in the knowledge that it hasn't in any way contributed to the destruction of the world's forests.
You can now recycle your old electricals with us. If you’re buying a new electrical item, we will recycle your old one for free
Why recycle? Unwanted electrical equipment is the UK's fastest-growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfills where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health. We can help We are pleased to offer our customers the chance to recycle their old electrical items.
You may return your old fire to us within 28 days of purchase of your new one by sending it to the following address.
Fires and Surrounds
Once we receive your electric fire it will be sent to a local council waste site where around 85% of the materials will be recycled.
Alternatively, you can take your fire to a local recycling facility, this will probably be your local 'tip' and the fire can be recycled there. To find the local recycling plant you can visit www.recyclenow.com.
If you would like us to recycle your old fire then please contact us before doing so on 01422 250 723 with the name of the courier company you are sending the fire back with and the date of delivery. We will be unable to accept any delivery that hasn't been booked in advance.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed-out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system that allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take-back of their old electricals on a like-for-like basis. Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com